Return & Refund Policy

Effective Date: 30-July-2025

Important: We generally don't accept returns, but damaged items qualify for replacement/refund within 72 hours.

Policy Summary

Eligible Returns
How to Return
Refund Timeline
Need Help?

1 Eligible Returns

What We Cover

Damaged during shipping
Broken seals upon arrival
Wrong item delivered

What's Not Covered

Opened or used products
Change of mind
Requests after 72 hours

Must report within 72 hours of delivery with photo proof.

2 Return Process

Email Us

Contact support@gulfcarekits.com with:

Order number
Photos of damage
Description of issue

Get Approval

Our team will respond within 24 hours with:

Return authorization
Pickup instructions

Resolution

Choose your preferred solution:

Replacement: Shipped within 48 hours
Refund: Processed to original payment method

3 Refund Timeline

Replacements

Once your return is approved, the replacement product will be dispatched within 48 hours to ensure a fast and hassle-free experience.

Refunds

Refunds are processed at the time of product pickup since we currently offer Cash on Delivery (COD) only. Please allow up to 7 business days for the refund process to be completed.

Need Help With a Return?

Contact Support WhatsApp Support

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